Recover purchase access
Use your purchase email to recover a serial number or license access.
Support
Get back to controlling your Mac.
Fast paths for purchase access, billing, installation, permissions, diagnostics, and direct support.
Manage billing
Route to the Polar customer portal to update payment methods, cancel a subscription, download invoices, or manage license activations.
Installation help
A six-step walkthrough covers permissions, remote pairing, action mapping, AI models, and first use.
Permissions help
Learn what each macOS permission — Accessibility, Bluetooth, Microphone, Speech Recognition, and Screen Recording — is used for.
Contact
Send a support request.
Send setup, billing, dictation, remote pairing, or license questions with enough detail to route the request quickly.