Support

Get back to controlling your Mac.

Fast paths for purchase access, billing, installation, permissions, diagnostics, and direct support.

Recover purchase access

Use your purchase email to recover a serial number or license access.

Manage billing

Open the Polar customer portal to manage license activations, download invoices, update payment methods, or cancel an existing subscription.

Installation help

A six-step walkthrough covers permissions, remote pairing, action mapping, AI models, and first use.

Permissions help

Learn what each macOS permission — Accessibility, Bluetooth, Microphone, Speech Recognition, and Screen Recording — is used for.

Contact

Send a support request.

Send setup, billing, dictation, remote pairing, or license questions with enough detail to route the request quickly.

We'll reply to this address.

Messages go to the CouchVox support inbox. We aim to reply within a few business days.